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Here, we will introduce specific case examples of DX.
We already have multiple initiatives underway in the areas of business processes and CX.
First, this is about the digital twinning of condominiums in the Residential business.
By entering into a strategic partnership with Accenture and utilizing their Computer-Generated Imagery (CGI), we will create and improve the CX of digital twins for BRANZ properties, and in the future, reduce the environmental impact of building standard model rooms, etc.
From this fiscal year, while engaging in sales efforts utilizing digital content, we aim to maximize the use of digital twins, a precision simulation tool, to provide experiential value that is not inferior to viewing a model room, and even in some ways exceeds that of a model room.
Next, this is about sales of the “Niseko Powder Token,” Japan’s first ski NFT, at NISEKO TOKYU Grand HIRAFU.
Niseko’s powder snow is recognized around the world as “JAPOW (a combination of “Japan,” “Powder,” and “Snow”),” and we sold NFTs (non-fungible tokens) with early entry passes for Niseko ski resort attached (allowing entry to the resort before opening, for skiing and snowboarding before other customers).
We will provide a new form of experiential value that links real-life experiential value and NFTs, while at the same time utilizing NFTs to enhance the value of Japan’s tourism resources and real estate.
Finally, this is about AI crack image diagnosis technology developed by Tokyu Livable.
Users can take a picture of a crack in an exterior wall using a dedicated smartphone app, and an AI application that implements deep-learning technology will analyze the image in the cloud.
Compared with measurement by visual observation by placing a special ruler on the crack, the use of this image diagnosis technology enables cracks of 0.5mm or more in width in basic foundations, one of the standards for assessing conformance with defect insurance for transactions concerning existing residences, to be detected in a short time, with greater precision and evenness.
Tokyu Livable has obtained a patent for this image diagnosis technology, which was developed jointly with Japan Home Shield and Rist.
We have already begun using this technology for our own services, and we also plan to provide it externally.
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