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Here, we will introduce specific case examples of DX.
We already have multiple initiatives underway in the area of business processes.
Our first example is the introduction of AI appraisals in real-estate agent operations.
With “condominium price appraisal AI,” we successfully developed AI with error rates kept at a low level by utilizing actual appraisal data and data science.
Tokyu Livable undertakes 30,000 condominium appraisals per annum in the metropolitan area. We anticipate on being able to reduce the number of hours involved in that process by approx. 15,000 hours with the use of the aforementioned AI.
Our policy will be to apply the time saved to the deepening and expansion of customer contact points, which are tasks that only humans can perform, and endeavoring to maximize human resources in the process.
Moreover, in the future, we will also look into providing this system externally.
Our next example is the management of renewable energy facilities using a BI tool.
Utilizing the sales management system at Tokyu Sports Oasis, we developed a BI tool that performs the integration and visualization of data.
Previously, data aggregation for renewable energy generation facilities necessitated considerable time and human help. With the use of a BI tool, effects such as the application of time saved to other operations and the standardization of data are manifested.
While the DX of the Group is still in its initial stages, going forward, all of us in the Group will continue collectively tackling that DX with a view to achieving the roadmap that we explained on the prior page.
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